DO YOU NEED SPARE PARTS?

Helping you assemble your furniture in a hurry is one of our top priorities. Our furniture is designed for use and to grow with your child. The first thing we recommend you to do is to take a look at the assembly instruction that belongs to your furniture.

In the assembly instruction, you will find a list of the parts (hardware & fittings) that belong to the furniture. Find the part that you are missing, note the letter and number of the part, as you will need those when you are talking to you local Hugs Factory retailer.

Alternatively, you could send us an e-mail at support@hugsfactory.com.au or fill out the form to your right Remember to add name and number of the part/-s that you need and we will help you as soon as possible.

We will work promptly and get your Hugs Factory furniture piece assembled.